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(4 Fixes) Alexa Front Door Doesn’t Support That!

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Alexa has been one of the most exciting and helpful VA technologies to be reinstated in homes. With Alexa, you can shorten your work time and perform tasks within a considerable distance. 

When you give Alexa a task, you expect her to finish it; yet, it is very annoying and inconvenient if she doesn’t. However, why did she claim that “the front door doesn’t support that”?

When Alexa cannot control your smart TV or a device restriction, she will state that the “front door doesn’t support it.” It could also occur if similar names are used for groupings of devices and lighting, if Skill fails, or if smart lighting fails.

Why Does Alexa Say Front Door Doesn’t Support That? 

Alexa Front Door Doesn't Support That

According to Alexa, the front entrance “doesn’t support that,” for several reasons:

#1. Alexa Cannot Control Your Smart TV

To put it mildly, it is very frustrating if, when trying to control your smart TV, Alexa says, “Television does not support that,” or does nothing.

There are numerous potential causes for the problem.

  • Limitations of technology. Alexa will not operate with any other smart television unless it integrates into the system if you try to control a Fire TV with its remote.
  • Up to one Fire TV can be controlled by each Echo. Each Echo device can only ablate one Fire TV at a time, regardless of how many Fire TVs connect to your Alexa app.

As a result, you may set up each Echo to control a different television if you have numerous Echo devices and TVs.

#2. Skill Issues

An issue with the Skill of connecting Alexa to your smart device could cause problems with your device.

Using Skills, Alexa can talk with your smart devices, but if something goes wrong, it might lead to several problems.

#3. Clash with the Names

Group or device naming is another typical occurrence. The names of your groups and other devices can throw Alexa off if you use the Groups feature of the Alexa app.

Assume you have a kitchen light and a group for the kitchen with lights and other smart devices in it.

Your Echo can become confused and respond, “Sorry, the kitchen doesn’t support this,” if you ask it to “change the kitchen light to orange.”

#4. Smart Lighting Errors 

Consider the following example: Alexa responds, “Sorry, the Living Room does not support that,” when you ask her to paint your living room a light blue color.

It generally occurs using a smart bulb that only shows one light hue. But because the majority do, you will need to perform some troubleshooting if your smart lights can show different colors.

What to Do When Alexa Says Front Door Doesn’t Support That?

It will take some trial and error to fix Alexa’s not functional problem because different approaches behave differently in various circumstances.

#1. Update Your Device

Double-check your configuration settings if you’re encountering this for the first time. Have you downloaded any software or firmware upgrades for your Alexa, Echo, or Television apps?

Sometimes upgrades can fix common problems. Here, for instance, it’s possible that a software update you recently installed reset or changed existing settings.

#2. Ensure your Echo is Connected Properly to Your Television

Go to “More,” “Settings,” and “TV & Video” to see if Echo correctly connects to the television. On the screen that follows, select “Fire TV.”

When the Echo is connected, a screen displaying the linked Echo devices and their associated televisions will appear.

Restart your Echo and Alexa to ensure proper functionality after that. If not, get in touch with technical support.

#3. Ensure the Smart Bulbs Function Properly

Alexa and smart lights frequently lose connection or pair with one another and their apps.

You’ll be able to tell they’ve done it if you manually turn on the lights and see them blink as if it’s the first time.

Check the Wi-Fi signal strength because it can also be the source of frequent disconnects. If this happens, you must reconfigure and alter the lights depending on procedures.

While this is annoying, it does happen, and after you resolve the problem, everything should work.

Make sure the settings are configured correctly after reconfiguring the system. It might be necessary to reconnect and unplug your Echo to restart it.

You can also aid resetting by forcing the Alexa app and any other apps used by smart lighting to quit.

#4. Routines as a Temporary Fix

If there is still a problem with Alexa and your Echo, consider looking into routines. You can overcome any difficulties your Echo may provide by having a schedule.

Consider setting your smart lights to display a particular color at a particular brightness to promote calm. Create a routine in the Alexa app to achieve this.

What Does Alexa Talk to the Front Door Do? 

When your doorbell rings, Alexa turns on an automatic live view on your Echo Show or Spot. The live view will instantly and audibly notify you that a visitor is at your door.

Even talking to the person in front of your Ring gadget is possible. For instance, saying, “Alexa, answer the front door,” will activate Two-Way Talk. 

So you may converse with your visitor without opening the door. It is convenient if you’re busy and can’t make it to the door on time.

Say, “Alexa, answer [camera or doorbell name]. Another thing may be Alexa, talk to [camera or doorbell name]” to begin using two-way communication.

You can only hear and speak to the person rather than see them using an audio-only Alexa device. 

Still, the information is the same command you would use if you answered on that device.

By saying, “Alexa, show me [camera or doorbell name],” you can also get a Live View. Additionally, you can start a conversation by unmuting the microphone if you want to speak.

When someone rings the doorbell, Alexa can play a chime or issue a general statement thanks to Alexa Routines, which you can configure to play customized notifications.

How Do I Get Alexa to Display Front Door? 

Setting up an Echo Show will allow you to use an Alexa command to display the front door.

The Echo Show can be configured by:

  • Your Echo Show should start after you plug it in using the included power cable and switch on the power.
  • Please choose your preferred language when prompted; it will list all the Wi-Fi networks currently accessible on the Echo Show. You should select the network by tapping it.
  • After entering your Wi-Fi password, click “Connect.” When prompted, enter your Amazon login information and select “Continue.”
  • Verify the time zone. Then, to connect your Echo Show to Amazon, give your device a descriptive name and tap “Continue.” 
  • The next step is to link your Ring doorbell and Alexa, of which you must install the Ring Alexa skill first.
  • Open the Amazon Alexa app on your phone. Tap the “More” option in the bottom-right corner, choose “Skills & games,” and then type “Ring” into the search bar.
  • When the Ring skill appears, tap it. Click “Enable to use” after reading the description. 
  • Enter your Ring account login information. Click “Authorize” after reading the request for permission.

Your Echo Show and Ring account are now connected. Connecting your Ring doorbell to your Echo Show is the next step:

  • Then select “Discover devices.” Now that Alexa has finished searching for new gadgets, your Ring doorbell should appear after a short while.
  • When the doorbell rings, press “Set Up Device.” Once all of your Ring devices have been added, select “All devices set -> Done.”

You may ask Alexa to “show me my front door” at any moment to see the feed from your Ring doorbell. Your Ring doorbell’s live feed will now be a visitor Echo Show.

Echo Show varies in different ranges and sizes and is classified between 5 and 15. 

The table below lists their differences.

Echo Show 5Echo Show 15
It uses one 1.65 inches driver speaker systemIt uses a dual six-inch driver’s speaker system. 
Its hardware is MT 8163It uses Amlogic pop one and AZ2 neural
Its display resolution is 960×480Its display resolution is 1920×1080
It weighs 410g It weighs Two point two kg

Why Does Alexa Say Living Room Doesn’t Support That? 

The dreaded “doesn’t support that” error is a frequent problem experienced by Echoes users. However, there are explanations for those errors.

Here are some typical causes:

#1. Naming Conflicts

The naming of groups or devices is another frequent problem. The names of your groups and other devices may throw Alexa off if you use the Groups feature of the Alexa app:

As an illustration, suppose you have a Living Room light and a group with the same name that contains lights and other smart devices. 

Your Echo can become confused and say, “Sorry, Living Room doesn’t support that,” if you ask it to turn the living room light orange.

To prevent this, clearly label each group and apparatus so that none of their names conflict with one another.

#2. Skill Problems

Device problems might occasionally result from an issue with the Skill that links your smart device to Alexa. 

However, thanks to the Skills, you can easily integrate Alexa with your smart home gadgets. Usually, a glitch or malfunction could lead to several issues. 

If the issue was with the Skill, you should be able to use Alexa on your smart device without seeing an error message the following time you do so.


The Ring doorbell’s strong integration with the Amazon ecosystem makes connecting it to Alexa and other devices simple. 

A problem with Alexa could be detrimental to you in terms of security and day-to-day activities. If you have a problem with Alexa and can fix it, contact Amazon Support for help.

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