Hisense Refrigerator Ice Maker Not Working? (Let’s See)

By - Hs Saini

Updated -

All home appliances that are products of the Hisense brand have a stellar reputation for functionality.

The Hisense refrigerator is no exception, as it is equally superb and efficient.

In addition, its ability to retain a cold temperature even after a power outage is commendable.

Therefore, you’ll become confused when a vital part, such as the ice maker, fails to function.

Your Hisense refrigerator ice maker could stop working due to various mishaps. These include an inappropriate freezer temperature, a faulty water inlet valve, a spoilt ice maker assembly, low water pressure, and a defective door switch. 

Why is My Hisense Refrigerator Not Making Ice?

Hisense Refrigerator Ice Maker Not Working

A refrigerator consists of various components. Every element and part’s functionality comes together to make a good refrigerator.

The Hisense refrigerator is an exceptionally high-quality product.

However, this doesn’t exempt it from being prone to faults, especially after an extended usage period.

After a while, you may experience faults with your refrigerator, such as failure to make ice.

This problem can be frustrating to someone who loves ice cubes in their drinks, especially during the summer when everywhere is hot.

If you’re in this predicament., you’ll wonder what may have gone wrong and how to fix it.

Well, here are a couple of reasons why your ice maker may stop functioning:

#1. Inappropriate Freezer Temperature

Temperature is an essential condition that affects the functioning of your refrigerator. An appropriate temperature is required for both your refrigerator and its freezer to function.

A hot temperature certainly cannot make water cold or preserve edibles, talk more of freezing water to the point of icing.

Now, I hope you understand the effect of the refrigerator temperature on the ice maker. 

That said, your refrigerator ice maker functions best when the temperature is below 10°F. Anything above this, your ice maker will cease to function.

Therefore, for maximum performance, the best temperature is between 0°F- 5°F. 

Whenever your freezer fails, ensure to check the temperature. If it is too high, adjust it.

Also, check the condenser coil and fan to ensure they are clean and functioning correctly to cool the compressor. 

#2. Faulty Water Inlet Valve

This electro-mechanical valve is responsible for water flow into the ice maker.

If the valve develops a fault, it may not open, resulting in a situation where there is no water to be frozen.

Also, when the water inlet valve is broken, water flow to the ice maker will be non-stop, leading to icicles or water leakage. 

If you suspect the water inlet valve may cause the problem, you can test it with a multimeter. This method is the fastest with which to confirm its functionality.

If you want to perform this test, you can check for the water inlet valve behind the refrigerator.

#3. Spoilt Ice Maker Assembly

The problem could emanate directly from the ice maker assembly if ice isn’t forming.

It has to be set to the appropriate temperature to ensure accurate ice cycling.

This fault could be linked to any of the units or parts of the control module of the ice maker assembly.

If this is the case, you should know that most components are not sold alone. 

Therefore, if this is the case, I will not recommend you try to fix the parts as the lifespan of the ice maker assembly is limited.

Instead, it will be best for you to replace it as a whole. 

#4. Low Water Pressure

The water inlet valve is designed to supply water to the ice maker with a minimum pressure of 20 psi.

If peradventure the ice maker’s water pressure goes below this, the ice maker may not function at all.

#5. Defective Door Switch

Another factor that could cause your Hi sense refrigerator ice maker to stop producing ice is a defective door switch. Let me explain how this works.

Whenever you open the door of your freezer, the lights come on. That is the work of the door switch.

However, this is not the only thing that happens. When the door is open, and the switch is activated, the ice maker and the dispenser are automatically turned off.

If the door switch gets spoiled, it will result in the ice maker remaining turned off. Therefore, this inhibits the production of ice.

However, you can check the functionality of the door switch using an Ohm meter. You can fix the door switch if it has continuity. Otherwise, you should replace it. 

#6. Flawed Ice Level Control Board

The ice level control board is a piece of equipment that detects the ice level in the ice bucket using an infrared beam.

If the ice level is low, the control board signals the ice maker to make more ice. If the ice level is above the shaft, the ice maker stops.

However, if it is below the beam, the signal is passed for more ice to be formed.

Failure of the ice level control board thus means the inability to detect the water level & pass signals or commands.

If this happens, your ice maker could stop functioning altogether.

These are just a few significant reasons your ice maker could stop working.

Others include a clogged water filter, inactive ice maker mold thermostat, the icemaker switch, improper circulation of air, or ice stuck in the mold.

Most of the causes for this issue are related to essential parts of the refrigerator. To avoid minor problems, you need to carry out routine checks and maintenance on your whole refrigerator.

You don’t have to wait for a mishap to occur before you start running around to identify the problem. A stitch in time always saves nine.

How Do I Reset My Hisense Ice Maker?

Ice maker

While many of the causes mentioned above could be the reason for your Hisense ice maker’s unproductivity, there’s still one major factor.

If all the parts of your ice maker are in good condition and you can’t locate the fault, there’s one more thing you should try. You should reset your hi-sense ice maker. 

You may wonder how to do it. Well, that’s why you’ve got me. It’s an easy task to perform, and you could be done with it in a few minutes.

So, to reset your Hisense ice maker, here’s what to do.

First, locate the power switch and switch it off or unplug it. After doing this, the next step is to wait for five minutes.

After five minutes, you can plug it in or turn your refrigerator back on. When you do this, your refrigerator may not respond immediately. However, you shouldn’t be worried.

It may take four to five hours for your refrigerator to reach an optimal temperature.

However, you should note that this duration may vary based on the unit size.

The larger the unit, the longer the period. 

That’s all you need to do, and voila, you have reset your Hisense refrigerator in no time.


Though Hisense is a reputable brand, its refrigerator can develop minor faults like any other.

If the fault pertains to the ice maker, you shouldn’t always be in a hurry to call a technician as this could incur unnecessary costs.

Instead, you should reset the ice maker or check the ice maker parts once you notice a fault. 

The fault could ensue from them and can be fixed with the help of the manual. Maintaining these parts is essential to keep your ice maker functional and help you avoid the cost.

If your ice maker fails to function after all these, you should contact Hi sense for further assistance.

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