You must know that the HBO Max subscription plan varies according to duration and features if you subscribe to it through your Samsung Smart TV or other providers.
Although it is possible to switch to a different plan whenever you want, upgrading from a lesser plan can be complicated.
Getting the process is essential to access more offers and enjoy better shows, making streaming more fun.
That said, below are the steps to get it done.
Firstly, confirm your HBO Max subscription comes through Samsung. Next, cancel your current subscription to prevent getting billed for it on the next due date. Then, keep streaming while you wait for the canceled subscription to expire at the end of the billing cycle—re-subscribe to a different plan, an upgrade to your former plan.
In this article, I’ll take you through upgrading your HBO Max subscription on Samsung TV. I’ll then teach you how to update the App on a Samsung Smart TV.
Step-by-step Guide to Upgrading Your HBO Max Subscription on Samsung Smart TV
Most HBO Max service providers do not give instructions on upgrading your subscription plan. Therefore, it is common to need help completing this process.
#1. Confirm Your Subscription is Through Samsung
Logically, your HBO Max subscription is through Samsung if you initially subscribed through the App on a Samsung TV.
However, it is best to confirm if you are still determining this fact. Many people forget how they initially set up their HBO Max account.
You can check who is your service provider by accessing the App on your mobile or TV device. Then, access the settings menu and select subscription or account.
You will see the name of your service provider in a message there. You can also use a computer to access the HBO Max website.
Then, check for the profile menu on the page and select settings on the menu. Then, locate the subscription on the settings menu and click on it.
You will see if Samsung is your service provider on the next display page. Once you confirm your subscription comes through Samsung, you can upgrade it.
#2. Cancel Your Subscription
You must cancel your current plan when you need to switch to a better subscription plan. Then, you can re-subscribe to the new plan to access it.
You must cancel the current one at least a day before you are next billed so you don’t get charged.
Although, canceling earlier will give Samsung enough time to acknowledge your request.
In addition, you should note that if you uninstall the HBO Max App on your Smart TV, your subscription will not be canceled. You have to cancel it on the Samsung website or your TV officially.
You can do this in the following steps.
- Open a web browser and navigate to the website through samsungcheckout.com.
- Enter your Samsung account credentials on the sign-in page.
- Once the homepage loads, locate the Purchase history menu and click on it.
- Select subscriptions on the menu to view a list of your active subscriptions.
- Click on HBO Max from the list and select unsubscribe.
- You will get a cancellation confirmation email from Samsung once the process is successful.
Alternatively, you can complete the process on your Samsung TV with the following steps.
- Go to your settings on your Smart TV.
- Select HBO Max on the menu.
- Locate the three dots on the top right corner of your display screen and click on them.
- The screen will display a menu where you can select ‘Cancel Subscription.’
- Your HBO Max subscription through Samsung will cancel, and you will get a confirmation message.
#3. Wait Until the Subscription Expires
After canceling your HBO Max subscription, you have to wait until it expires. However, a successful cancellation doesn’t stop you from accessing the services.
You can stream until the next billing date when your subscription expires. At the end of your billing cycle, you will no longer have access to HBO Max services on your TV.
#4. Re-subscribe to a Better Plan
After the expiration of your previous plan, you need to re-subscribe to a different plan on your Samsung TV. The new plan has to be an upgrade to the former one.
For example, if you were on the Ad-Free plan, you can re-subscribe to the With Ads plan. Or you can switch from monthly to yearly duration.
Resubscribing is straightforward since you already have the HBO Max App on your TV. Although, you will have to re-download the content to re-access the service.
Here are the steps to re-subscribe to an upgraded plan.
- Access the Smart Hub on your Samsung TV.
- Select Apps under the Smart Hub menu.
- Search for HBO Max and click on the App to open it.
- If the App doesn’t open, click on download to get it on your TV. Then, open it after a successful download.
- Log into your HBO account with your previous details to begin your subscription.
- Choose the plan and billing duration you want and confirm your subscription.
- You will start getting billed for your new subscription and can access the offers.
How Do I Manage My HBO Max Subscription on My Samsung Smart TV?
To manage the HBO Max subscription on a Samsung Smart TV, you must access the HBO Max account through your Samsung account.
You can access your Samsung account on your Smart TV or the official Samsung website. The process for doing this on the TV m varies according to each model.
Follow the steps below to manage the HBO Max subscription on your Samsung Smart TV.
- Access your Samsung account on different TV models.
- On a 2015 model, navigate the TV menu and choose the Smart Hub option. Next, click on the Samsung account under the Smart Hub menu.
- On a 2016 model, open the settings and select system on the menu. Then, access your Samsung account.
- On the 2017 to 2021 TV model, go to settings and select general under the menu. Then click on system manager to go to your Samsung Account.
- Then, enter your credentials to log into your account.
- Locate and select purchase history on the subsequent page.
- Next, choose the subscriptions option on the next page.
- Locate HBO Max on the list of active subscriptions and click on it.
- You can do whatever you want with the subscription after that.
Manage the HBO Max subscription on Samsung Smart TV through the official website with the following steps.
- Open a web browser and go to the official website via samsungcheckout.com.
- Enter your Samsung account credentials on the sign-in page.
- Once the subsequent page loads, locate the Purchase history menu and click on it.
- Select subscriptions on the menu to view a list of your active subscriptions.
- Click on HBO Max from the list and manage your subscription however you want.
How Do I Update the HBO Max on a Samsung Smart TV?
Updating the HBO Max on a Samsung Smart TV can be challenging for many users. Without the correct update, you may have issues with streaming services.
The update of the HBO Max App on your Samsung Smart TV should be automatic if you set it that way. However, if this isn’t the case, there are some simple steps to achieve it.
You can follow the steps below.
- Push the home key on your Smart TV remote to launch the Smart Hub.
- Once the Smart Hub opens, select Apps from the menu.
- Check on the upper right corner of the display page to locate the “Settings” icon.
- Please navigate to the Update options and select it to update your TV App.
- Choose HBO Max on the subsequent menu and select “Update.”
- Your HBO Max App will update if there is a newer version.
However, it is best to set your TV to automatically update the App to avoid doing so by yourself every time there is a new version,
To set an automatic App Update on your Samsung Smart TV:
- Access the Smart Hub on your TV by pressing the home button.
- Navigate to Apps under the Hub and select settings.
- Enable Auto Update by clicking on the option.
There are pros and cons to updating your HBO Max App on your Samsung Smart TV.
The table below outlines them.
| Pros | Cons |
|---|---|
| You get access to newer offers and shows. | You may experience glitches with the App. |
| It establishes a better connection. | The App may stop functioning at some point. |
| It gives you access to more information. | You may not get information about new offers and shows. |
| You get quick service to resolve issues. | You may experience issues with resolving simple issues. |