With the recent purchase of the CBS All Access network, Paramount Plus has joined the ranks of the most popular streaming services.
This is mostly due to the vast amounts of new content added to the service. This article is tailored specifically to Roku users who have trouble with the Paramount Plus app.
If you’ve been trying to stream content from the Paramount Plus app on your smartphone but haven’t been able to, keep reading to learn how to resolve the issue swiftly.
The Paramount app on your Roku will not function properly due to bugs, improper installation, or upgrades that are still in place. In addition, a weaker WiFi connection will also impair the app’s performance.
Why Is Paramount Plus Not Functioning on Roku?
When the Roku services cease operating, there are a multitude of potential causes for this to occur.
Sometimes it’s a connection problem; other times, it’s a momentary malfunction that may be fixed by turning the device off and on again.
Even if you’ve never had any external problems with your Roku, it’s still possible that it has internal issues that require fixing or replacement.
There is no simple method to determine the root cause of your specific Roku problem due to the wide variety of factors that might contribute to it.
Therefore, it could not be easy if you don’t undertake any troubleshooting on your own and apply what you learn to the situation.
How to Fix Paramount Plus on Roku?
An outdated operating system, a botched app installation, an app version that needs to be fixed, and the expiration of your membership is often the prevalent causes of this problem.
We have addressed some of the most pervasive solutions in the following list:
#1. Check the Specifics of Your Account
Problems with your Paramount Plus account cause your inability to watch content using the app.
Perhaps the term of your membership has come to an end, or perhaps your chosen mode of payment has been revoked. Start your inquiry by logging into your Paramount Plus account.
#2. Update Your Software If Necessary
Check for any available software upgrades by using the Settings application on your Roku device.
Installing the most recent version of the OS is often necessary to use most of the applications available on these smart devices.
If any software upgrades are now available, we recommend that you upgrade your device to one with a consistent internet connection.
#3. Update the Paramount Plus Application
To see whether there are any new versions of the Paramount Plus app, go to the app store on your Roku device.
There is a possibility that the problems appeared due to an improper update performed in the past; in this scenario, a hotfix is readily accessible instantly.
#4. Perform a System Restore on Your Roku
If you constantly keep your Roku TV Stick switched on, then restarting the device may address any existing faults with the applications on your device.
#5. Examine the Issues With Your WiFi Connection
Check to verify that your Roku device is on your WiFiWiFi network. In that case, you will need to re-add the web using the Settings app.
Alternatively, check that you can connect to the internet. Finally, you may try restarting your router to see if this resolves any connection problems that you may be experiencing.
#6. Resetting Your Roku to Factory Settings
If the distracting problem of Paramount Plus not functioning for it can’t be any other way, we recommend you try resetting your Roku back to factory settings.
You may do this inside the Settings app; however, you should be aware that doing so will cause you to delete any data saved on your device.
How Do I Update My Paramount Plus App on Roku?
You will be thrilled to learn that Paramount Plus is available as a stand-alone channel on Roku, which makes updating and installing it quite straightforward.
The following is what you need to perform.
- First, sign up for the Paramount Plus service (a 7-day trial) as soon as possible.
- Access this content on your Roku player now.
- To access your Roku’s main menu, use the controller’s directional buttons.
- Click the ‘Streaming Channels’ option on the screen’s left side.
- After selecting the option to ‘Search Channels,’ make use of the on-screen virtual keyboard to enter ‘Paramount Plus.’
- To get an overview of Paramount plus, click on the channel’s name when it appears in the search results.
- You can now install Paramount Plus by clicking the “Add Channel” button (located at the top).
- You may now proceed to launch the newly installed Roku channel.
- Signing in and gaining access to the channel requires using your Paramount plus credentials.
How Do I Fix the Error Code on Paramount Plus?
To some extent, you’re in luck if Paramount Plus displays an error code. For one thing, error codes help you zero in on exactly what the problem is so you can fix it.
The most typical error messages and their resolutions are detailed here.
#1. Error Code 4201 and 1200
Error codes 4201 and 1200 on Paramount Plus indicate that access was denied. You need to perform the following since you can’t launch the streaming app normally:
- Be careful to turn off any ad-blocking software if you’re using it.
- Ensure the Paramount Plus domain is allowed via your firewall software (paramountplus.com).
- Reduce your antivirus’s security settings or add Paramount Plus to its safelist.
#2. Error Codes: 1106, 6590, 6999, 6310, 3002, and 3005
Errors with numbers like 1106, 6999, 3002, 3005, 6590, and 6310 are usually safe to ignore.
This is because they may indicate issues with URL redirection, which the Paramount Plus website or app will attempt to fix automatically. Then, proceed as follows:
- Just hit “OK” if you get any of the problems mentioned earlier.
- The problem can be resolved using the Paramount Plus webpage, which will take you to a different page.
- You can try closing the page or app and opening it again if that doesn’t work.
#3. Error Codes for Other Paramount plus Devices
We’ll discuss additional Paramount Plus error codes for streaming difficulties and other technical concerns. We also took care to include potential answers.
- Error code 7 indicates that you are using an outdated Chrome version on a Windows computer. Accordingly, upgrading to the most recent version of Chrome is essential.
- If you’re using an earlier version of Windows and see the error code 14, that’s probably because the code is unique to Windows. You need to upgrade to the most recent version of Windows.
- If your gadget has stopped working due to a power loss or blackout, you need to restart it and open your web browser again (error code 111).
- If you get error code 404, Paramount Plus suggests restarting your web browser. To be extra cautious, you should reboot your computer.
- Streaming errors, indicated by the 3200 error code, can occur on smart TVs, gaming consoles, and other devices that stream media.
To restart your device, disconnect it from its power source, wait 30 seconds, and reconnect.
- Paramount Plus does not provide technical support for error 3205. If it doesn’t work, try rebooting your modem and router.
- Another problem code with no clear solution is 3301, which seldom occurs. You may fix this problem by restarting your device and any networking equipment you use.
- For Code 3304, you must deactivate your ad blocker if you use one since Paramount Plus doesn’t support them.
- Errors in the 4200 and 6100 categories usually indicate an overdue upgrade.
- Updates for your computer or mobile device may need to be installed. Aside from that, make sure you have the most recent version of the Paramount Plus app.
- For Code 6230, It’s important to note that this error message only appears on your TV sets. Close the Paramount Plus app by pressing its close button. On Fire TV devices, you may also delete app data and cache.
- If you encounter a fatal issue, you may reach the streaming platform through their website, as detailed in the help manual provided by Paramount Plus.
Why is Paramount Plus Not Working on My TV?
Restarting your device is something that Paramount Plus suggests doing if your smart TV has any technical difficulty.
You could see a blank screen or an image indicating that it is loaded. In addition, the same logic applies to the error notice that says “Video Unavailable.”
The following is a list of steps you need to follow:
- Turn off your television and remove its power cord from the wall outlet.
- Once about ten seconds, reconnect your TV after it has been unplugged.
- Turn on your television and restart the Paramount Plus app.
- Also, remove it from your device and reinstall it.
- In conclusion, resetting your modem and router won’t harm you and will probably help.
Here are the browsers that support Paramount Plus:
| Browsers | Supported Version |
|---|---|
| Google Chrome | MacOS, Windows 8, 10, 11 |
| Safari | Safari V9, MacOS |
| Microsoft Edge | Edge V14, Windows 10, 11 |
| Mozilla Firefox | MacOS, Windows 8, 10, 11 |
Conclusion
If a streaming service like Paramount Plus isn’t playing on your Route, ensure your Internet connection is stable. Also, check to see if any updates are available for the software.