5 Reasons Your Samsung Freezer Not Freezing!

By - Ron Singh

Updated -

When you wanted to grab your favorite iced tea after a long day at the workplace, you discovered parts of either the freezer or the tea were iced.

What could be the issue if this is something you’ve never encountered while using a Samsung refrigerator? We’re here to inform you of the issues with freezing and provide solutions.

Due to heat exposure or being in a hot environment, your Samsung freezer is not freezing. Additionally, the area around your unit might not be spacious enough. The heat exposure aids the temperature mode to be set incorrectly as well. However, if these operate without a hitch, they can have a broken door seal, dirty condenser coils, or frozen evaporators.

Five Reasons a Samsung Freezer Is Not Freezing

Samsung Freezer Not Freezing

Your Samsung freezer isn’t freezing as it should for various reasons. Here are five explanations for why there is no ice in the freezer.

#1. Unresponsive Onboard Controller 

Every modern refrigerator has an onboard controller. In addition, some Samsung fridges come with two or more control boards. 

These electronic controllers and other fridge features connect and process all functions like computers. Therefore, the onboard controllers or computers like your laptop can freeze.

A Samsung fridge not freezing can be a result of an unresponsive computer. You can fix this unresponsiveness if nothing else is wrong, and the freezer will function normally.

#2. Frozen or Clogged Freezer Parts

Frozen freezer components are often to blame for a Samsung refrigerator not freezing. These consist of

  • Icebox vents
  • Freezer van
  • Condenser coils

In addition, debris buildup may cause the vents to get clogged. Therefore, you must trust the freezer and check that the vents are clear. A Samsung refrigerator’s auto-defrost feature should often stop this issue.

However, as many users have discovered over time, the defrost heater, timer, and related parts from Samsung don’t always perform as expected.

#3. Faulty Door Gaskets

A leaking or worn-out door gasket is another cause of the buildup of ice on your freezer components. In addition, the door seal isn’t airtight if warm air enters the freezer via it.

In addition to raising the freezer’s temperature, warm air also leads to condensation. The unique coating is the result of this condensation.

Evaporator coils that are frozen won’t function properly or efficiently. Similar to how too much ice can damage the freezer thermistor, fan, etc.

Therefore, a broken gasket that compromises the airtight seal on the door will prevent your Samsung fridge from freezing properly.

#4. Failing or Broken Freezer Fan

A malfunctioning or damaged freezer fan may be responsible for a Samsung refrigerator that won’t freeze. Your refrigerator carries one or more of these evaporator fans.

The freezer’s fan isn’t working, as indicated by Samsung’s usage of diagnostic code 21E. Likewise, the refrigerator fan’s trouble code is 22E.

If the freezer fan isn’t operating or isn’t rotating, you might see the 21E error code. The failure can result from a damaged motor or frozen fan blades.

As a result, you must examine the fan, look for any frost accumulation, and check the blades’ ability to spin.

#5. Faulty Freezer Thermistor 

The thermistor on your freezer should be able to pick up the temperature changes and continue freezing the compartment. 

But when the thermistor develops a fault, it fails to detect the preset temperature. Now, when this happens, the control board and the thermostat do not trigger the compressor.

Although an adjustable speed compressor runs non-stop at all times, it even works more intensely when the freezer becomes warmer than required. 

Well, these adjustable speeds are determined by the control board. But overall, these depend on the signals from several sensors, including the freezer thermistor.

How Do I Fix My Samsung Freezer not Freezing? 

Fortunately, the freezing issues have simple DIY or professional fixes available. These are some fixes for the freezer.

  • If the evaporator fan is frozen, ensure to defrost the Samsung fridge.
  • To manually check whether the fan’s blades are spinning, remove the freezer’s back panel.
  • If the blades won’t spin or there is another electrical issue, the motor is stuck.
  • Make sure there are no loose or frayed connections by checking the wire harnesses.
  • You can check the door gasket for any distortion or misalignment. Additionally, look for any accumulation of debris or grease along the door frame and gasket.
  • Rigid debris may prevent the gasket from sealing airtight. As a result, you should clean the gasket and fix any alignment issues.
  • You can use a vacuum cleaner and an attached brush to clean the condenser coil. If any dirty debris clings to the condenser coil, you can also clean it with a microfiber cloth.
  • While cleaning the coil, look at the freezer’s condenser fan. The fan will probably be dusty if the coil is filthy. Clean them both.
  • Condenser fans should be cleaned regularly, and there should be enough room or clearance behind the fridge or around it to allow optimal ventilation.
  • If the condenser fan isn’t working, see if the fridge’s electrical connection is un-tight or if the blades are caught. Stuck blades show that there is a faulty motor.
  • A burned or shorted motor is likely to blame for a hot condenser fan to the touch. You must swap out the component.

To check the pressure of the refrigerant, call a technician. Remind the technician to also look for leakages in the system’s evaporator, condenser, and compressor.

When no leaks are noticed, it is advised to refill a coolant, and a specialist should do this.

What Are the Most Common Problems With Samsung Refrigerators? 

Samsung refrigerators frequently have common issues, and many consumers have also stated these issues.

However, these are the most typical issues.

#1. Failing Compressor Inverter Panel

When the compressor needs power, the refrigerator’s components provide it.

Depending on the situation, the compressor inverter panel can control the rotations, and the outcomes are colder or less chilly.

If the inverter board malfunctions, the compressor won’t receive any electricity, leaving neither the freezer nor the refrigerator cool.

To solve this issue, you must be comfortable using a multimeter and measuring the current on the output and input of the inverter panel.

#2. Faulty Compressor 

One sign that the compressor has lost efficiency or failed mechanically or electrically is if it is accepting the power and even buzzing but not producing a cooling effect.

#3. Refrigerant Leakage Into the Closed System

This issue is not just found in Samsung refrigerators; users of other refrigerator brands can experience it.

A closed system is where the refrigerant constantly moves around to the evaporator coils from the fridge’s compressor and back.

Well, a great amount of aluminum and copper tubes are utilized in this particular system. 

However, a tiny hole in one of these tubes will create a leakage, leaving the refrigerant in the fridge to escape and evaporate with time.

#4. Restricted Dryer filter

Samsung refrigerators have been having this problem for a while. The dryer filter is in charge of clearing the compressor of moisture and debris.

One of these objects can clog it up and prevent refrigerant from flowing freely through the system, which prevents the compressor from pushing or pumping refrigerant.

How Do You Reset the Temperature on a Samsung Freezer? 

Pushing a button on a Samsung refrigerator will cause the desired temperature to be shown on the digital display.

The standard temperature for food storage in Samsung refrigerators is 40 degrees Fahrenheit. To keep dairy products from going bad, you might need to lower the temperature in some situations.

The temperature settings on a Samsung refrigerator can occasionally need to be reset. When you know how to use it, this functionality is straightforward.

For instance, you can change your refrigerator’s temperature by moving a few bars on the display panel.

  • Find the control panel on the refrigerator’s front. That should be your first step. It frequently has a few buttons and resembles a digital clock.
  • You select the desired temperature by pressing the “Fridge” button.
  • As the cooling system adjusts to this new aim, you observe.
  • The display updates will reveal your new temperature after a short while of adjusting. 
  • You check again in a day or two because things take some time to stabilize.

Most of the time, codes are present to identify difficulties when certain components of the Samsung refrigerator are defective. 

The table below decodes these codes if you are unfamiliar with them.

Error CodesMeanings
22E, 22CThere’s something wrong with the refrigerator fan.
21EIt means something’s wrong with the freezer’s fan.
41CIt means there’s a software update.
85CLow voltage detected.
88 88, 83E, 85E, or 86EThere’s a fault with the power or voltage.


In conclusion, homeowners must emphasize the importance of a refrigerator’s proper operation. Problems with refrigerators are unique but sufficiently specific.

You may keep your Samsung refrigerator from abruptly shutting down by performing routine maintenance check-ups. 

Alternatively, you can speak with one of our knowledgeable refrigeration technicians, who are always available to help and offer knowledgeable counsel as needed.

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