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Samsung Twin Cooler Fridge Freezer Problems!

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Samsung refrigerators are known for their long-lasting nature and do not easily have problems. However, this depends on how well it is used and maintained.

Even with maintenance, sometimes it can have issues that need to be fixed. The Samsung twin cooling fridge freezer is known for several common problems. 

Some of the problems of the Samsung twin cooling fridge freezer are; the fridge not working, evaporator fan or motor issues, frosted evaporator coil, circuit board problems, thermistor issues, defrost timer, defrost thermostat, or overheating problems. All these problems have their various solutions and should be attended to in the right way.

Common Problems With Samsung Twin Cooling Fridge Freezer

Samsung Twin Cooler Fridge Freezer Problems

Samsung twin cooling fridge has common problems which often render the refrigerator useless or make you feel scared.

These are a few common issues that Samsung twin cooling fridge freezers usually have.

#1. Fridge Freezer Is Not Working At All

If you notice your fridge freezer is not working, you can check out the following parts of the refrigerator.

#2. The Plug

Before you worry too much, check the fridge plug to see if it is plugged in properly. If it is plugged in correctly, try checking out the refrigerator’s plug if it is damaged or smells burnt. 

If the plug is burnt or damaged, the refrigerator will not turn on, and if you persist, it can cause an electric shock that might injure you.

Always ensure your refrigerator plug is not in any form of a naked wire, as this threatens your life.

#3. Refrigerator Not Working, But Freezer Working Perfectly

 If you notice your refrigerator isn’t working, but the freezer is working perfectly, this is a major problem.

A few reasons can cause your refrigerator not to work while the freezer is working well.

It could be defrosted evaporator coil, fan issues, thermistor, defrost control board, or temperature control board.

It can also result from issues with the defrost thermostat, defrost timer or even the main control board of the fridge.

#4. The Freezer Fan Is Not Working

Your refrigerator can refuse to work or may not work as normal if there is a problem with the freezer fan.

The fan is responsible for cooling off the fan after hot air is emitted. If you have a faulty fan, then your fridge will overheat.

#5. Problems With the Circuit Board

When a fridge has an issue with the circuit board, it’ll alter its normal functioning or cause it not to work.

A technician should check IIt to avoid shocks or causing extra damage to the fridge and refrigerator freezer. These are some common problems with the Samsung twin cooler fridge freezer.

However, if your twin fridge freezer is not cooling properly or is not cooling at all but is on, you should check out the following.

#6. Improper Closing of Doors

If the doors are not properly closed, cold air will leak out of the refrigerator, and the refrigerator will not cool as it is supposed to.

Always ensure to close it properly after every use. Closing it can also be a maintenance measure for your twin fridge freezer.

#7. Tightly Packed Food

Foods stored in the refrigerator are not supposed to be tightly packed to ensure the free flow of air.

If the food is too much, you might block a ventilation area, and your fridge will not cool as normal again.

#8. They Are Closely Placed on the Wall

Your refrigerator needs enough space from the wall to allow the emitting of hot air produced by the refrigerator.

If it is close to the wall, the refrigerator might start overheating. The heat will cause the refrigerator not to cool as normal.

#9. Contact With Heat or Sunlight

It would be best if you did not place it close to heat sources such as cookers and ovens, so they do not get heater by the heat from the cooker.

Also, it would help if you didn’t place it close to the window, so it doesn’t come in contact with the sun’s rays. It will help reduce the risk of overheating and damaging the refrigerator itself.

#10. Demo mode

The demo mode is a mode of the refrigerator where the compressor will be disabled, but the refrigerator will still come on.

It is sometimes used to save electricity as the fridge will use less as it no longer cools. It is also used to cool off the fridge, especially when any part of the fridge is frosted.

How Do I Fix My Samsung Twin Cooling Freezer?

Fixing your Samsung twin cooling freezer will depend on the problem associated with the fridge at the moment. You can only create a solution when you know what the problem is.

So you have to check it to understand what the actual problem is. The signs shown by the fridge may be similar, but the problems might vary. So it is better to check it out, or you might damage something else, thinking it’s the faulty part.

ProblemPossible solutions
Evaporator fan motorCheck if it can be fixed or get a new one.
Evaporator Coil frostedUse a hair dryer to defrost.
Use the Demo mode.
Use the automatic defrost setting.
Faulty or damaged circuit boardReplace with a new circuit board.
PlugReplace with a new plug.
Demo modeCheck for the demo mode button and put it off (the location depends on the model).
OverheatingMove it away from any source of heat and sun rays
Tightly packed foodReduce the food in the refrigerator.
Cool air leakClose the doors properly.
Check if the seal is broken so you can fix it.

How Do I Reset My Samsung Twin Cooling Refrigerator?

Resetting your Samsung twin cooling fridge freezer doesn’t take much time. All you have to do is follow certain steps.

You can take care of most problems of the twin cooling fridge freezer by resetting the fridge freezer system.

They’re a few ways to reset your refrigerator; some seem risky, while others are ideal for your refrigerator.

#1. Error Codes

If the refrigerator display has some error codes, you’ll have to get the manual for the product. Finding the manual will help you to know the right way to reset the twin cooling fridge freezer.

If you can’t find your manual, search on the internet for the model of your fridge, and it is done. Then hold the power freeze and power cool buttons simultaneously for about 10 seconds.

It should reset the fridge, but if it doesn’t work, you can try out another method of resetting.

#2. Reset Button

The reset button makes it easier to reset the refrigerator in case of any errors. All you have to do is flip the reset button, which will reset your refrigerator’s system.

#3. Hard Reset

Doing this is quite risky as the data stored in the refrigerator can be lost, so you have to be careful.

All you have to do is disconnect the refrigerator from any power source; after about 5 to 7 minutes, you’ll plug it in.

If it doesn’t work out, you should seek a technician’s service for a check-up.

Why Is My Samsung Refrigerator Not Cooling, But the Freezer Is Fine?

A few reasons can make your refrigerator not cool while your freezer is working fine.

#1. Frosted Evaporator Coil

If the ice on your evaporator coil does not melt, it will accumulate and cause a frost on the evaporator coil. A frosted evaporator coil cannot work perfectly like a good evaporator coil.

You need to use a hair dryer to melt off the ice on the evaporator coil or use the defrost mode system.

#2. Evaporator Fan

The fan’s job is to make sure everywhere in the refrigerator is cold by circulating cool air all around the refrigerator.

If the fan or its motor is faulty, the refrigerator will not cool like it was supposed to. You need to check if you can fix it; if it cannot, you’ll get a new evaporator fan or motor.

#3. Defrost Timer

The defrost timer turns on to melt away the ice on the evaporator coil. If it is faulty, there will be a frost accumulation on the coil. You need to check your defrost timer to see what is wrong.

#4. Thermistor

The thermistor is responsible for monitoring the temperature of the refrigerator. It sends it to the control board, which regulates the refrigerator’s power. 

The control board then sends power to the evaporator and condenser fan according to the thermistor’s readings.

#5. Main Control Board

Before replacing it try to check all other components; they’re faulty of working properly because the control board rarely spoils.

Is It Worth Repairing a Samsung Refrigerator?

Repairing a Samsung refrigerator is preferable to getting a new one because the cost of getting a new one will be higher than repairing your old one.

However, if the cost of repairing it is very high, close to getting a new one, it is advisable to get a new one.

Also, if it has multiple faults or the fridge is more than ten years old, it is advisable to get a new one.

Since the lifespan is 10 to 13 years, this solely depends on how frequently it is used and how well it is managed.


The Samsung twin cooling fridge freezer is unique for its possession of both refrigerator and freezer.

Even as there are problems associated, they still have their various solutions. Therefore, maintaining your refrigerator will cost you less than fixing it.

Always clean your twin cooling fridge freezer, and check the evaporator coil for any frost so it can melt.

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