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Whirlpool French Door Refrigerator Not Making Ice?

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Last updated on August 14th, 2022 at 01:27 pm

French door refrigerators are the beauty and beast in every home. When you look past their large size and exquisite design, you see their functionality as they can freeze stuff pretty quickly, especially Whirlpool’s french door refrigerators.

However, it can be concerning if your refrigerator suddenly has trouble making ice. So, what causes this debacle?

Your Whirlpool french door refrigerator isn’t making ice because its water inlet valve is damaged, the temperature is not low enough, or the ice maker isn’t on. Furthermore, the ice maker may be wholly defective, or the water filter is clogged with ice or debris.

Why Is My Whirlpool French Door Fridge Not Making Ice?

There are a couple of reasons your Whirlpool french door fridge won’t make ice. If the ice maker isn’t turned on or defective, it won’t make ice.

If the refrigerator is set to a high temperature, it won’t be able to freeze the water. Also, if the water inlet valve is damaged, it’ll have difficulty making ice. 

With this said, do you mind joining me as I talk about these issues below?

#1. The Ice Maker Isn’t On

The most basic cause of your Whirlpool french door refrigerator’s ice maker not making ice is that the ice maker is turned off.

If you’re using the fridge for the first time and anticipating this feature, you could be pretty disappointed when you can’t get it to work. 

However, if it’s new, it may likely be because the refrigerator’s ice maker was turned off on default, and you need to switch it on.

It’s pretty easy to turn on the Whirlpool ice maker. You just need to locate the power switch controlling the ice maker and turn it on.

#2. Faulty Ice Maker

If the ice maker of your french door fridge is faulty, then it won’t be able to make ice.

While you can still use the refrigerator ice maker if certain non-vital parts get damaged after replacing them, you can’t use them when critical irreplaceable parts are damaged. 

If your Whirlpool french door refrigerator has a faulty ice maker, it’s best to replace the ice maker as soon as you can. Or else, you’ll be left with a machine incapable of performing its duties. 

#3. The Temperature Is Set Too High

If the temperature of your refrigerator is set above freezing point, it won’t be able to make any ice. This reason is typically the culprit if the fridge has no damaged parts. 

Any temperature higher than ten degrees Fahrenheit is not suitable for making ice.

In whirlpool refrigerators, there’s a digital control unit where you can adjust the fridge’s temperature yourself.

It’s right in front of the top doors. Once you’ve located it, decrease the temperature to between zero and five degrees Fahrenheit.

#4. Damaged Water Inlet Valve

The water inlet valve regulates the amount of water that enters the ice maker. If it’s defective, water will flow excessively, in minimal trickles into the ice maker, or it won’t flow. 

So, if your Whirlpool ice maker isn’t working, it’s probably because the valve is damaged. You should check the valve for visible signs of wear and tear and replace it if there are any. 

#5. Clogged Water Filter

Another common reason the ice maker may not be working is that the water filter is clogged. Ice and dirt can compound on the filter over time and obstruct water flow.

Luckily, if the water filter is clogged, you can easily clean it out and set it back in place. On the other hand, you’ll need to get a replacement if it’s damaged.

You can find one on Amazon, alongside other parts you may need.

#6. Defective Ice Tray Thermostat

In Whirlpool’s french door refrigerators, there’s usually a thermostat.

The thermostat controls the freeze and refills cycle — a cycle in which ice cubes are ejected, and water is pumped into the ice tray. 

However, when it’s defective, the ejection process may not occur, or it would, and it won’t refill the tray. If any is the case, you should replace the thermostat as soon as possible.

#7. Leaking Ice Tray

One less likely reason your ice maker isn’t making ice is that the ice tray may be leaking. There won’t be anything to freeze with water seeping out of the ice tray.

So, if it does, you should install a replacement as soon as possible.

Is There A Reset Button On Whirlpool Refrigerator?

Yes, there is a reset button on most Whirlpool refrigerators. Although its position varies from model to model, it’s typically on the front of the fridge alongside other control buttons.

If you have one with a reset button, you’re safe from the hassle of doing a hard reset. All you have to do is locate the button on the fridge and press it.

Then, release it about a second after you’ve clicked it.

If the reset is successful, the display will become blank for a while and then restart normal operations.

On the other hand, some whirlpool refrigerators do not have reset buttons. As a result, they usually require a hard reset or a combo of other switches to activate the feature.

Resetting a whirlpool refrigerator can be quite stressful if it doesn’t have a dedicated reset button.

Nonetheless, it’s relatively easy to reset when you know exactly what to do.

Unplug it from the socket and plug it back in after thirty minutes to do a hard reset on your refrigerator.

The fridge should go back to working with normalcy after doing so.

However, if your refrigerator is hardwired, this might be an issue for you. So, it’s best to contact a certified electrician to help. 

When Do I Need To Reset My Refrigerator?

You need to reset your refrigerator when it fails to keep your food cold and when there’s a power outage, and it stops functioning when the power’s restored.

You also need to reset your refrigerator when you replace a defective part, such as the water filter or inlet valve.

Sometimes, your refrigerator can stop functioning after a while. It would be consuming electricity but not providing any output in that period. This is often a sure indicator that you need to reset it.

Meanwhile, if your fridge stops working after a sudden power outage, you’ll need to reset it. A sudden change in electricity supply can cause your fridge to malfunction.

This is why even hard resets require about thirty minutes to work. Because if the electricity goes on and off within a short period, it might begin to malfunction. 

How Do You Reset The Ice Maker on A Whirlpool French Door Refrigerator?

To reset the ice maker in your Whirlpool french door refrigerator, you need to unplug the fridge from its socket or press the reset button after addressing the issue causing its malfunction.

As aforementioned, if you’ve diagnosed the problem to be an excessively high temperature, you’ll need to lower the temperature to about 0 degrees Fahrenheit.

You can plug in the fridge after thirty minutes when you’ve done this.

If it still doesn’t work, you’ll have to check for obstructions. 

Firstly, unplug the refrigerator from the socket and check the water filter to see if ice is clogging it or if dirt has piled up. If it’s dirty, flush out as much dirt as you can. 

To break the ice, you should use a small fork. However, you should be careful to avoid damaging it. You can pour salt on the ice to melt it faster to be on the safer side.

Once you’ve done this, rinse it, put it back in its original position, and plug it in.

Check the water inlet valve also. If it’s damaged, you should replace it as it’s critical to the proper functioning of your refrigerator.

If your fridge has a reset button, there’s no need to unplug it from the socket unless you have to remove the ice tray.

However, the hard reset is always the preferable choice in certain circumstances.


The ice maker is responsible when your Whirlpool refrigerator isn’t making ice.

It’s either turned off, defective, or has issues with its vital parts, such as the thermostat, water inlet valve, and water filter.

Consequently, it’s best to check for damages, replace defective parts, and reset the ice maker to restore normal function to your fridge.

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