Whirlpool Dual Evaporator Refrigerator Problems!

By - Ron Singh

Updated -

Whirlpool is one of the brands that are well known for their consistency in producing efficient and long-lasting electrical household appliances. 

And this has been keeping them in the market for several years. Nevertheless, there are some important things to consider when buying household appliances. 

Therefore, like other refrigerators, whirlpool dual evaporator refrigerators also do have some problems.

Several problems are common to whirlpool dual evaporator refrigerators. Some of the problems include; The refrigerator being noisy, the refrigerator not cooling, a faulty defrost system, and the refrigerator’s water dispenser not working properly. In addition, reduction in ice production and evaporator leakage are also common problems of Whirlpool dual evaporator refrigerators.

Problems With Whirlpool Dual Evaporator Refrigerator 

Whirlpool Dual Evaporator Refrigerator Problems 

Some problems are common to whirlpool dual evaporator refrigerators; below are a few.

#1. Noisy Components

One of the most common issues that whirlpool evaporator refrigerators have is making a lot of noise. Meanwhile, the cause of the noise could be due to a faulty evaporator fan motor.

Another reason your whirlpool dual evaporator refrigerator makes noise is that dirt has blocked the water inlet valve and could be due to a damaged compressor.

And lastly, the cause of a noisy refrigerator could also be a result of either a faulty evaporator fan blade or condenser fan blade. 

#2. Failed Defrost System 

A normal whirlpool refrigerator should defrost. However, if your refrigerator stops defrosting, then know that the defrosting system has developed some problems.

The reasons why your refrigerator stops defrosting are due to a damaged defrost thermostat, the defrost timer being out, and the defrost heater of your refrigerator stopping functioning.

In addition, a failed defrosting could be caused by damage to your refrigerator’s defrost control board.

#3. Faulty Water Dispenser

The main reasons why the water dispenser of your whirlpool dual evaporator refrigerator doesn’t work properly include; a faulty dispenser switch, a clogged water filter, and a damaged door switch.

What Is the Life Expectancy of a Whirlpool Dual Evaporator Refrigerator?

The life expectancy of a whirlpool dual evaporator refrigerator ranges from 14-17 years if it gets proper maintenance.

Generally, the life expectancy of a whirlpool dual evaporator refrigerator depends largely on the model and size of the refrigerator. Therefore, a compact size should last for at least 14 years.

On the other hand, a big whirlpool dual evaporator refrigerator should last for a minimum of 17 years. If it gets ultimate maintenance, the refrigerator can even last for 20 years. 

Are Dual Evaporator Refrigerators Better?

Looking at their advantages, dual evaporator refrigerators are better than single evaporator refrigerators, which leads to this question; why and how are they better?

Instead of one evaporator and fans always found inside some refrigerators, whirlpool dual evaporator refrigerators have two evaporators.

One evaporator for the freezer and the other evaporator for the fresh food section. Therefore, dual evaporator refrigerators are better than single evaporator refrigerators as follows;

  • Whirlpool dual evaporator refrigerators can control their humidity levels. As a result, the humidity level of the refrigerator’s freezer compartment is always low, while that of the fresh food compartment is always higher.
  • Each refrigerator compartment has an evaporator, which greatly impacts the food stored inside. The air is sufficient for each section and helps keep your foods fresh as long as possible.
  • Unlike single evaporator refrigerators, unpleasant odors don’t transfer from one section to another. So, for instance, you won’t smell curry on your watermelon, all thanks to the dual evaporators. 

Check the table below to discover the differences between whirlpool dual evaporator refrigerators and refrigerators with a single evaporator.

Dual Evaporator Refrigerators Single Evaporator Refrigerators
There is a different airflow for each section, i.e., the freezing and fresh food sections. One evaporator, together with a fan, distributes airflow to both sections.
Stored foods last longerStored foods also last long.
Food odors don’t transfer between each compartment.Food odors easily transfer between each compartment.
Dual evaporator refrigerators are more efficient.The efficiency of single evaporator refrigerators is lower.

Why Is My Whirlpool Dual Evaporator Refrigerator Not Cooling?

Meeting your foods in the same condition you placed them inside refrigerators can be heartbreaking, or the foods might have even gone bad because your refrigerator refused to cool.

To find a solution to it, you need to identify what the exact problem is and what causes the problem.

Therefore, one of the things below is most likely why your refrigerator is not cooling.

  • Dirty condenser coils
  • Accumulation of frost on the evaporator coils
  • Faulty compressor
  • Faulty thermistor
  • Faulty start capacitor
  • Damaged gasket seals
  • Temperature controls aren’t set properly
  • Air vents are clogged

#1. Dirty Condenser Coils

The condenser coil is one of the main parts of a refrigerator, and it’s responsible for releasing heat outside the refrigerator. 

So, if the condenser coil is clogged with debris, the heat that’s supposed to release outside stays inside the refrigerator, which reduces the refrigerator’s cooling. 

#2. Accumulation of Frost On the Evaporator Coils

Another thing that can cause your refrigerator not to cool is when there are excessive ice build-ups on the evaporator coils. 

Check your evaporator coils, and get rid of the frost if there is any on them.

#3. Faulty Compressor

A compressor is a component that controls the refrigeration cycle of your refrigerator. Any problem with the compressor will prevent the entire cooling process from happening.

Hence, if your refrigerator isn’t cooling, check the compressor and fix any problems you discover it develops.  

#4. Faulty Thermistor

A thermistor is one of the most important parts of your refrigerator. A thermistor controls the start and stop of your refrigerator’s cooling process and the temperature inside your refrigerator.

If the thermistor develops any fault, it directly affects your refrigerator’s cooling process, which can cause the refrigerator not to cool.

#5. Faulty Start Capacitor

The start capacitor works with the compressor of your refrigerator. So, the capacitor is more like a pump that boosts your refrigerator’s compressor to commence the refrigeration cycle.

If the start capacitor is faulty, it directly affects the compressor, causing it not to start. Also, the refrigeration cycle won’t start, preventing your refrigerator from cooling.

#6. Damaged Gasket Seals

The main function of the door gasket seals of your refrigerator is to prevent cold air from escaping. The gasket seals thereby help in locking cool air inside the refrigerator.

Any issue with the door gasket seals will allow the cold air inside the refrigerator to leak outside until it escapes completely. This exposes the refrigerator to warm air and results in the refrigerator not cooling.

#7. Temperature Controls Aren’t Set Properly

If the temperature controls of your refrigerator are not in the right setting, your refrigerator may not be cooling.

To ensure efficiency, the temperature of your refrigerator must be between 32°F-40°F. If your refrigerator isn’t cooling, kindly adjust the thermostat to the appropriate temperature setting.

It’s important to note that freezer and refrigerator sections have different controls, and you need to adjust the temperature setting.

#8. Clogged Air Vents 

Another thing that can cause your refrigerator not to cool is when there’s debris inside the air vents. 

The debris can block the air vents, preventing the cool air from passing into the refrigerator.

Therefore, ensure you inspect the air vents if your refrigerator isn’t cooling and do well to remove any dirt blocking them.

If you need to replace any of your refrigerator’s parts, don’t do it yourself if you’re not an expert.

Instead, ask for the assistance of a professional technician. This is advisable to avoid complications.

Meanwhile, the best way to prevent your refrigerator from developing any problem is by giving it proper maintenance.

 Inspect the parts of your refrigerator frequently, and remove any dirt you find around them. Also, do well to service your refrigerator to prevent it from breaking down suddenly.

And in conclusion, if, after checking your refrigerator, you discover that none of the things mentioned above is the cause, then the next thing is to seek the help of a professional technician.

The technician will help you check the refrigerator and repair it properly.

How Does a Dual Evaporator Refrigerator Work?

It’s important to know how your household appliances work for you to operate them appropriately, and this brings up this question; how does a dual evaporator refrigerator work?

Just like its name implies, a dual evaporator refrigerator has two evaporators; one belongs to the freezer section while the other belongs to the fresh food section.

The evaporator that belongs to the freezer section is located at the back wall of the freezer section, while the fresh food evaporator is also at the back wall of the fresh food section behind the crisper.

The availability of two evaporators in a dual evaporator refrigerator allows both sections of the refrigerator to cool independently, whereby one section doesn’t have to rely on the other for air.

Due to the two evaporators, the refrigerator’s freezer section can generate colder and drier air for the frozen foods inside it. This helps in preventing over-frozen foods.

More so, the fresh food section has a higher humidity level, and it can generate moist air, which helps keep the foods inside it fresh and also leads to an increase in the shelf life of the foods. 

A dual evaporator refrigerator works in a way that prevents air from mingling between the two sections. Hence, air from the freezer can’t transfer to the fresh food section, and vice versa.


I hope this article answers some of your questions about whirlpool dual evaporator refrigerators. 

This is undoubtedly a perfect guide to learning how whirlpool dual evaporator refrigerators work.

It also enlightens you on the problems common to refrigerators, the solutions to the problems, the life expectancy of refrigerators, and so on.

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